Family Resources
Information and resources for families of patients receiving care through Stonerise.
We know that families play an important role in a patient’s health journey, and we are here to provide support and information to help guide you and your loved one through each transition of their health journey.
Our overall goal is to provide unparalleled, quality care to patients with warm transitions. Whether we are providing care at one of our transitional and skilled nursing centers or home health, we aim to make the transitions from one health setting to another as easy as possible.
Our care transition coordinators (or nurse liaisons) service both small and large hospital systems in West Virginia to assist on-site with care transitions for patients joining The Stonerise Network from hospitals. And when a patient enters and leaves one of our transitional care centers, our dedicated care transition services team members (including RNs, LPNs, CNAs, social workers, admissions directors and business managers) help patients at each step.
Here, you can find information and resources for services we provide across The Stonerise Network, including short- and long-term transitional and skilled nursing center stays, home health, therapy, and hospice, as well as financial and community resources.
In this section, you can:
- Schedule an in-person visit or televisit with a loved one.
- Download our Safety Promise and learn how we are keeping Stonerise patients and team members safe.
- Read our current Coronavirus update and how it affects patients staying in our Stonerise Transitional Care Centers and their families.
- Find information about patient financial resources.
- Learn about our preferred partners and how they can help you.
- Learn about our Guardian Angels program that keeps patients and their families informed.
- Find additional community resources.
Our Guardian Angel program gives family members a direct connection to a team member from their loved one’s care team in our transitional care centers.
Each patient in one of our transitional care centers is assigned a Guardian Angel who keeps patients and their loved ones connected and informed. Guardian Angels maintain regular personal communication with both patients and their families. Guardian Angels update each patient’s family at least twice a week and can answer questions about your loved one via a direct phone number.
