Proof points specific to our transitional and skilled nursing care centers.
Admission Observation Rooms
Enhanced protocols are in place for newly admitted and readmitted patients who are not up-to-date on their COVID-19 vaccines to be observed to validate that there is a reduced potential to bring new infections into our Centers.
Guardian Angels and Televisits
While social and physical distancing remain necessary, we have acted to keep patients and their loved ones connected and informed. Each of our patients is provided with a Guardian Angel, a member of our team who maintains regular personal communication with both the patient and their family. We have also implemented visiting through video.
To ensure the safety and health of patients staying in our transitional care centers, we are following the guidance of the Centers for Medicare and Medicaid Services (CMS) in allowing skilled nursing centers to welcome in-person visitors.
Each of our care centers allow indoor visitation at all times for all patients. That means there is no longer a limit on the frequency or length of visits or the number of visitors and there is no longer a requirement to schedule visits in advance. (*Unless otherwise directed by the local health department due to potential risk of virus spread)
We employ Infection Preventionists at each of our 17 care center locations. These clinicians are responsible for the quality of patient care as it relates to the investigation, control, and prevention of infection.
We expanded our stringent cleaning and disinfection procedures to prevent the spread of infection. Our layered approach requires diligence in both process and product selection to ensure the health and safety of those we serve.