Safety Promise

Learn More

Download our Safety Promise.

The safety of our patients, visitors and team members comes before anything else.

There is nothing we take more seriously than the health of our patients, visitors and team members. Our Safety Promise is an important part of our clinician-led transitional care, which focuses on prevention, detection and treatment, and support.

The Stonerise Proactive 3-Step Coronavirus Strategy

Prevent

We implement aggressive prevention efforts against infection, disease, injury and other threats to keep our patients and team members safe and healthy.

Limited visitor access early on
Secured bulk supplies to protect team members and patients
Provided team members with additional training on disease prevention procedures
Enhanced protocols are in place for new admissions and readmissions
Offered telehealth visits across service lines
Continued focus on cleanliness and sanitization procedures
Solicited 100% participation in receiving the flu vaccine among all patients and team members

Detect & Treat

We act quickly to detect patient and team member needs and to safely treat them with a personalized, clinician-led care plan.

Implemented screening of all team members at the beginning of each shift, including temperature checks
Screened patients every 12 hours for Coronavirus symptoms and proactively tested patients showing symptoms based on CDC criteria
Implemented center-wide testing among all patients and team members on a routine basis in accordance with federal and state guidance
Implemented Coronavirus rooms ready when necessary to effectively treat positive cases

Support

We provide our patients, their loved ones and our team members with tools and resources to support their well-being throughout their time with us, and even into the next steps of their care.

When necessary, pivoted in-person visits to televisit options to keep patients connected to their loved ones
Created the Guardian Angel program to keep families and loved ones informed and aware of patient’s status
Supported team members through appreciation increase, daily devotionals and childcare assistance, if needed
Set up and promoted frontline team member fundraisers
Launched online dashboard to keep families and the community updated on testing results and visitation status

Download our Safety Promise

Living Our Safety Promise

Our Safety Promise is our living commitment that constantly evolves to best meet the needs of our patients and their families, and our team members.

Safety Promise

Proof points specific to our transitional and skilled nursing care centers.

Admission Observation Areas

Enhanced protocols are in place for newly admitted and readmitted patients.

Guardian Angels and Televisits

While social and physical distancing remain necessary, we have acted to keep patients and their loved ones connected and informed. Each of our patients is provided with a Guardian Angel, a member of our team who maintains regular personal communication with both the patient and their family. We have also implemented visiting through video.

Schedule a televisit

Visitor Policies

Limitations are in place for visitors to protect the health and safety of patients and staff. We are closely following state guidelines as our centers re-open to outside visitors and taking necessary precautions to prevent the spread of illness.

Safety Promise Proof Points

Proof points across all of our service lines.

Protective Equipment, Supplies and Sanitization

Our care teams continue to use masks, gloves and other equipment to keep our patients and each other healthy and safe while continuing to follow local, state and federal guidelines for cleanliness and sanitization.

Seasonal Illness Screenings

Infection monitoring and control may be a new issue for many Americans, but it’s nothing new to the clinician-led care teams at Stonerise. We are committed to flu season screenings, education and prevention protocols, in addition to those for other seasonal illnesses.

Patient Vitality Programs

For the mental and overall well-being of our patients, we offer safe activities, including dedicated chaplains and in-house beauticians, and we routinely welcome volunteer groups to interact with patients.